Privacy Policy

EXPLANATION AND PRIVACY POLICY ON THE PROTECTION OF PERSONAL DATA

The fundamental information on the protection of personal data transferred to www.muqofficiall.com ("MÜQ") is provided below. Müqofficiall presents the following explanations to the attention of our customers and third parties using our website and/or mobile applications in order to fulfill the obligation to inform arising from Article 10 of the Law on the Protection of Personal Data No. 6698 ("KVKK"). Müqofficiall reserves the right to update this Personal Data Protection Explanation text at any time in accordance with possible changes in the current legislation.

What is the Legal Basis for Müqofficiall's Collection of Personal Data?

There are various regulations regarding the use of customers' personal data. The principles of protecting personal data are primarily determined by the KVKK. Additionally, Law No. 6563 on the Regulation of Electronic Commerce contains provisions on the protection of personal data. The Turkish Penal Code No. 5237 also provides for criminal sanctions for the protection of personal data in certain cases. On the other hand, the collection and use of data are required for the performance of our obligations arising from the Law on the Protection of Consumers No. 6502 and the Regulation on Distance Contracts.

What Methods Does Müqofficiall Use to Collect Personal Data?

The data provided by customers who make transactions on the www.muqofficiall.com website or mobile applications is processed by Sademce in accordance with the consent of our customers and legal provisions. The muqofficiall.com website, owned by Müqofficiall, is a site that uses cookies. A cookie is a file consisting mostly of letters and numbers that is stored on the internet browser or hard drive of the device being used, allowing the device to be identified. www.muqofficiall.com will collect, process, share with third parties, and securely store your browsing information within the scope of the purposes and limitations specified in this Personal Data Protection Explanation text, with the aim of providing better service to visitors of www.muqofficiall.com and fulfilling legal obligations.

www.muqofficiall.com uses cookies to create a summary of your preferences and to personalize your use of the website or mobile application. It may track your browsing information and/or usage history on the website to provide you with better service, within the framework of the purposes specified in this Personal Data Protection Explanation text and in compliance with legal obligations. www.muqofficiall.com stores information collected through cookies, log files, blank gif files, and/or third-party sources to create a summary of your preferences.

www.muqofficiall.com uses session cookies and persistent cookies in its mobile application. The session identification cookie expires when you close your browser, while the persistent cookie remains on your hard drive for an extended period. You can remove persistent cookies or session cookies by following the instructions in your internet browser's "help" file or by visiting the addresses “www.allaboutcookies.org” or “www.youronlinechoices.eu”. If you reject persistent cookies or session cookies, you can still use the website or mobile application, but you may not have access to all functions or your access may be limited.

How Are Internet Site Cookies Used?

www.muqofficiall.com cookies are used to remember your preferences and personalize your use of the website or mobile application. This usage includes cookies that save your password and keep your website or mobile application session open, eliminating the need to enter your password multiple times during each visit. www.muqofficiall.com uses cookies to determine how you use the website or mobile application, including tracking how you accessed the website, what content you viewed on the website or mobile application, and the duration of your visit. Cookies on muqofficiall.com are used for advertising and promotion purposes to present content and advertisements tailored to your interests. This way, when you use the website or mobile application, it offers you more relevant content, information about products that may interest you based on your preferences, promotions, and marketing offers, and tracks your interests by considering your areas of interest, without presenting content or opportunities that you have previously indicated you do not want.

How Does the Website Use Third-Party Cookies for Advertising and Retargeting?

The sademce.com website cookies can also activate "advertising technology" to present advertisements it thinks may interest you when you visit search engines, the website, mobile application, and/or internet sites where the website advertises. Advertising technology uses information about your previous visits to the website, mobile application, and websites or mobile applications where the website advertises to offer you personalized advertisements. While presenting these advertisements, a unique third-party cookie may be placed on your browser to enable the website to recognize you. You can remove persistent cookies and reject both session cookies and persistent cookies by following the instructions in your internet browser's "help" file or by visiting the addresses “www.allaboutcookies.org” or “www.youronlinechoices.eu”.

How Does Müqofficiall Use My Personal Data?

Müqofficiall may record, store, update, disclose, transfer, classify, and process your personal information within the scope permitted by the legislation and to the extent necessary.

Your personal data is used for the following purposes:

Verify the identity information of those who shop through the website-mobile applications,

Record and save address and other necessary information for communication,

Contact our customers regarding the terms, current status, and updates of contracts we have entered into under the distance sales contract and the relevant articles of the Consumer Protection Law, provide necessary information,

Organize all records and documents based on processing, whether electronic (internet-mobile, etc.) or paper,

Fulfill the obligations undertaken under the contracts we have entered into in accordance with the relevant articles of the Distance Sales Contract and the Consumer Protection Law,

Provide information to public officials in case of requests related to public security issues and inform them in accordance with legal requirements,

Provide a better shopping experience for our customers, inform our customers about our products that may interest them based on the "consideration of our customers' interests," convey campaigns,

Increase customer satisfaction, get to know and analyze customers who shop through the website and/or mobile applications, use in customer environment analysis, use in various marketing and advertising activities, and conduct surveys online and/or offline through contracted organizations,

Make recommendations to our customers by our affiliated institutions and solution partners, inform our customers about our services,

Evaluate customer complaints and suggestions about our services,

Fulfill our legal obligations and exercise our rights arising from the current legislation,

How Does muqofficiall.com Protect My Personal Data?

The personal data shared with Müqofficiall is under the supervision and control of Müqofficiall. As the data controller, Müqofficiall assumes the responsibility to establish the necessary organization, take and adapt technical measures to protect the privacy and integrity of information in accordance with the relevant legislation. Being aware of our obligation in this regard, we conduct penetration tests periodically in line with international and national standards regarding data privacy and always update our data processing policies. We inform our valued customers that we make these updates available to them on this page and that they can easily follow the updates made on this page.

Does Müqofiiciall Share My Personal Data with Others?

The sharing of personal data of our customers with third parties takes place with the consent of the customers and generally, personal data is not transferred to third parties without the approval of our customers. However, personal data is shared with courts and other public institutions, and organizations due to our legal obligations and only to the extent limited to these obligations. In addition, personal data transfer is made to contracted third parties to provide the committed services and to perform quality control of the provided services. Technical and legal measures necessary to prevent rights violations are taken during data transfer to third parties. However, Müqofficiall is not responsible for breaches that occur in the risk area under the responsibility of the third party receiving the personal data due to the data protection policies of the third party.

Your personal data may be shared with Müqoffiaciall's direct or indirect domestic and international subsidiaries, program partner institutions, organizations with which we collaborate to carry out our activities, domestic and international individuals and institutions from which we receive cloud storage services, domestic and international individuals and institutions with whom we have agreements to send commercial electronic messages to our customers, domestic and international agencies, advertising companies, and survey companies for various marketing activities for better service and customer satisfaction, and relevant business partners.

What Are My Rights Arising from the Law on the Protection of Personal Data?

According to the KVKK, you have the following rights regarding your personal data:

a) Learn whether your personal data is being processed,

b) Request information if your personal data has been processed,

c) Learn the purpose of processing and whether it is used in accordance with its purpose,

d) Know the third parties to whom personal data is transferred at home or abroad,

e) Request correction if personal data is incomplete or incorrectly processed,

f) Request deletion or destruction within the framework of the conditions stipulated in Article 7 of the KVKK,

g) Request notification of the operations performed as a result of correction or deletion to third parties to whom personal data has been transferred, in accordance with paragraphs (d) and (e),

h) Object to a result against you arising from the analysis of personal data exclusively by automatic systems,

i) If you suffer damage due to the unlawful processing of personal data, you have the right to request the compensation of the damage.

How Can I Be Informed about Changes in Personal Data Legislation?

The rights you have under the KVKK are Müqofficiall's obligations. We would like to remind you that we process your personal data consciously and in accordance with the legislation, and in the event of legal changes, we will update this information on our page in compliance with the new legislation. We also inform you that you can easily follow the updates made on this page.

How Can I Ensure that My Data is Kept Up-to-Date and Accurate?

According to Article 4 of the KVKK, Müqofficiall has the obligation to keep your personal data accurate and up-to-date. In this context, in order for Müqofficiall to fulfill its obligations arising from the current legislation, our customers need to share their accurate and up-to-date data with Müqofficiall. If your data changes in any way, we kindly request you to contact us through the communication channels specified below to update your data correctly.

Would You Like to Ask Us Questions about My Personal Data at Müqofficiall?

You can contact us at any time via the email address muqofficiall@gmail.com for any questions and opinions you may have about your personal data.